Job Information - Customer Service Executive
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Customer Service Executive


  • Handle phone calls, enquiries, and walk-in showroom customers by demonstration of Hörmann products, answering product and service questions; suggesting information about other products and services.
  • Provide efficient day to day administrative support, provide basic accounting & other ad-hoc duties as assigned from time to time.
  • Maintain proper filing system to ensure documents are traceable in an efficient manner.
  • Process Quotation, PO, Sales Contract, Invoice, DO and practicing proper documentation manner.
  • Ensure timely deliveries.


      • Minimum SPM/STPM/Diploma or Higher Education in any field with working experience related to the position is required.
      • Strong organization & monitoring skills, ability to work independently, possess a high degree of integrity and professionalism.
      • Good verbal and written communication skills (FLUENCY OVER SPOKEN & WRITTEN OF ENGLISH & MANDARIN).
      • Possess of knowledge of Customer Service, Administration & Accounting principles and practices.
      • Computer literate, MS Office, UBS knowledge.
      • A flexible attitude to job description.

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